Shipping Policy

Snuggly Figs is located in Toronto, Ontario. We ship worldwide every Monday through Friday, excluding weekends and holidays. All orders require 2-3 days processing time before being shipped

We are NOT responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking information we provide, please contact the last available courier for more information.

 

Letter Mail Shipping: 

$6 Letter Mail Shipping (2 - 15 business days)

Letter Mail Shipping is an economical shipping option which comes with no tracking number and no insurance. All Letter Mails are at customers risk and once the order has been shipped, Snuggly Figs is no longer responsible for your items incase the package gets lost or delayed. 

Express Trackable Shipping: 

$12 Express Trackable Shipping

FREE Canada Wide Shipping on all order over $120 

Shipping times varies depending where you live. Once you have placed your order and a shipping label is created, you will receive an email with your tracking number. Please track your orders and if there are any issues and delays, please contact the carrier directly.

International Orders: 

International orders are shipped via UPS or Canada Post. A tracking number is provided on all International orders. All of our shipments originate in Canada. Depending on your country of residence, you may be required to pay import taxes or duties. These fees are the responsibility of the customer.
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Import Taxes & Duties: 

All Buyers are responsible for any customs and import taxes incurred that may apply. Snuggly Figs will not be responsible for delays due to customs, duties, or taxes. Shipping fees will be deducted from your invoice for orders marked as undeliverable, refused, or insufficient address.
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Refused or Undeliverable packages:

Refused, insufficient address, or undeliverable packages will be refunded minus all shipping charges and $8 undeliverable fee, which will be deducted from your original payment. Please place a new order with correct shipping address/information if you would like your items re-sent.

If you have any questions or concerns about shipping, please feel free to contact us at: info@snugglyfigs.com